Upskilling and Reskilling: Why Your Workforce Needs Both

Businesses need skilled people to keep up with market demands. That will never change. But as technology, industries, and job roles evolve, the ‘skills’ in question will. In the past, factors like globalization reshaped jobs. But today, AI and automation have taken on that responsibility. Some jobs may disappear, while others will look completely different. New roles – ones we haven’t even imagined yet – will soon come up. Hence, businesses cannot afford to stay the same. Companies need to invest in upskilling and reskilling their people. In this blog, we talk about the benefits of employee upskilling and reskilling in 2025.

Key Differences Between Upskilling and Reskilling

Though they are related, upskilling and reskilling serve different purposes. Upskilling helps improve current skills without changing their roles. It allows people to stay updated with industry trends and new technologies. For example, an IT technician taking a course on newly released software is upskilling. Their role remains the same, but they gain new expertise.

On the other hand, reskilling trains employees for entirely different roles. This happens when certain jobs become outdated but companies want to retain employees instead of replacing them. As AI automates receptionist jobs, HR teams might reskill receptionists for customer service positions. This process changes their career paths by teaching them new skills. This is done by leveraging their transferable skills – namely communication and organization. Both upskilling and reskilling help businesses adapt to change in a volatile business market.

Key Benefits of Upskilling and Reskilling

Upskilling and reskilling can bring major benefits to your business. Upskilling helps employees grow within their current roles. Reskilling prepares them for entirely new positions. Both approaches boost performance, job satisfaction, and long-term success. In fact, there are a lot of benefits for your company that might not seem obvious at first. Here are four benefits of upskilling and reskilling employees:

Higher Employee Retention

Let’s be real. No one actually likes to go through the entire hassle of job switching. If you show there are growth opportunities in your office, employees are always highly likely to stay. Training programs show employees that you care about their future. They make them feel valued and motivate them to do better.

A report by Execu|Search Group found that 84% of employees would switch jobs for better professional development. Investing in upskilling and reskilling creates a culture of learning. It keeps employees engaged and reduces turnover.

Lower Hiring and Training Costs

Just like job switching is a hassle for employees, hiring and training new people is also a hassle for the company. It is expensive and time-consuming. Instead of hiring again and again, you can fill the skill gaps of existing talented candidates. This reduces hiring costs to a significant level. This is actually a legitimate practice used by many startups.

More importantly, your workforce will consist of people who already understand your culture. You won’t have to lose loyal employees who have been there for you for years. If you are a small or medium-sized business, use this tip to maximize resources.

Stronger Brand Reputation

Companies that invest in employee development become more attractive to both job seekers and customers. Many employees look for these programs before choosing job offers. Skilled and engaged folks perform better and, in turn, boost your customer’s experiences.

No matter the industry you operate in, you will see most employees prioritize growth opportunities. Hence, offering upskilling and reskilling helps attract and retain top talent. A company known for developing its workforce builds a positive reputation.

Closing Skill Gaps

As industries evolve, new skills become essential. If companies fail to adapt, they risk falling behind. Upskilling and reskilling bridge skill gaps. These programs ensure employees have relevant skills to meet business demands. Businesses can analyze workforce skills and quickly adjust to changes. This creates a more agile, future-ready team capable.

A man and woman stand before a glass wall featuring a drawing, discussing upskilling and reskilling in the workforce.

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3 Best Ways to Upskill and Reskill Your Employees

Now that you know the benefits of employee upskilling, it is time to address ‘which is the best way of doing it?.’ You will find mixed advice about methods from different sources but there are three absolute best ones that we will be talking about. Here are the 3 most effective approaches:

Formal Training

There are several ways businesses can provide structured learning opportunities. Offline and online corporate training programs are the best in this regard. Reliable providers like EducationNest offer the best of both worlds – expert-led and customizable courses. They offer courses on digital marketing, cybersecurity, data analytics, and more. 

Lunch and learn sessions are commonly being adopted by many companies today. Experts can lead short, interactive workshops during lunch breaks. It can be either in person or online. This is a great option for employees who can’t attend evening courses. Distance learning programs are also great alternatives for remote workers. These use interactive tools like breakout rooms, quizzes, videos, and games.

Returnships

Returnships are programs designed to help people re-enter the workforce after a career break. Many people find it difficult to enter the market after taking gaps for personal reasons. Thus, returnship is beneficial for women and men who have taken time off for parenting. 

In the U.S., 40% of mothers adjust their work hours or take a career break for caregiving. Around 27% leave the workforce entirely. In the EU, 31.4% of employed women worked part-time in 2016 compared to only 8.2% of men. Older women (ages 54-64) often leave jobs to care for elderly family members.

Many of these individuals are highly skilled professionals who struggle to find full-time roles after a break. Companies can broaden their search criteria and offer returnship programs to help these candidates refresh their skills and reintegrate into the workforce.

Companies can also consider corporate alumni – former employees who already know the company’s products and culture but need updated training.

Mentoring

Mentorship is a powerful way to pass on knowledge and skills that formal training may not cover. Pairing junior employees with experienced mentors can be of great help. You can even assign managers as mentors for each team. This is a great way of passing on soft skills, industry secrets, and leadership strategies. If you want to retrain your managers with corporate training programs, you might even reap some added benefits.

Mentorship does not just benefit new hires. It also gives senior employees a chance to polish their leadership skills. Senior employees can teach, advise, and inspire the next generation of talent. In turn, they can start getting ready to take on important roles in the future.

Conclusion

A company is only as strong as its people. Employees are the driving force behind client relationships. They are the ones who will handle technology and reach business goals. However, as industries evolve, staying competitive becomes a challenge. It will require employees to continuously develop skills. Without proper learning opportunities, both employees and the businesses they work for risk falling behind. 

EducationNest offers customizable programs for companies looking for corporate training in India with expert-led courses on digital marketing, soft skills, data analytics, leadership, cybersecurity, and much more.

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