What is Salesforce and its Tutorial

Salesforce provides a diverse set of apps and services, including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Community Cloud, which can be tailored to the needs of each company. 

This article will teach you about the various components of the Salesforce design, including Batch Apex, Triggers and others.

What is Salesforce? 

Salesforce is a cloud-based customer relationship management (CRM) application that assists businesses with customer interactions, sales, marketing, customer service, and analytics. It has developed to become one of the greatest CRM software firms in the world since its inception in 1999.

Key Features of Salesforce 

Salesforce provides its customers with various tools to help them expand their businesses. Some of these characteristics are given below for your convenience:

Contact management: Gather information on a customer, such as how they were contacted, what they did, and so on.

Lead in marketing and sales: Monitors email activity to determine clients’ engagement and closing transactions.

Create and manage unique apps: Applications are created, expanded, and organized.

Salesforce Analytics is a tool for creating dashboards, gathering data, and conducting research.

Salesforce Engine: Aids in creating tailored contacts with clients for various marketing campaigns established by the marketing team.

Lead management: Keeps track of how leads develop.

Partnership management facilitates forming groups of partners that share common goals, actions, and objectives.

Workflow and approvals: A simple drag-and-drop tool is available.

For example, sales predictions provide a real-time view of what the sales team believes will occur.

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Salesforce Tutorial Basics 

Yes, here is a step-by-step Salesforce tutorial for those who are just getting started with Salesforce:

  1. Signing up : To create a free Salesforce account, go to the website and request a free trial account. You must provide general information, such as your name, email address, and business name.
  1. Open your Salesforce account and sign in: You’ll receive an email with your Salesforce account login details shortly after signing up.
  1. Create a user profile: After you log in, you will be prompted to create a user profile. Include your photo, work title, and contact information.
  1. Check out the Salesforce Platform: Please spend some time studying the Salesforce website to learn about the various apps and features it offers. Begin by tapping the app launcher in the upper left corner to learn about the multiple apps, which include Sales Cloud, Service Cloud, and Marketing Cloud.
  1. Create a custom object: In Salesforce, a custom object is a table you can create to house data. Go to Setup > Object Manager > Create > New-Object to create a new object. Make a new object and add fields by following the steps.
  1. Create a Record: After creating your custom object, you may create a record to store data. Go to the custom object tab and select the “New” button to start a record. Fill in the blanks and click “Save” to create the record.
  1. Make a Report: Salesforce reports are an excellent method to analyze data. To begin a new report, go to the “Reports” tab and select the “New Report” button. To create the report, select the item to report on and the fields to include, then click “Save.”
  1. Create a Dashboard: Dashboards are visual representations of your data. Select “New Dashboard” from the drop-down menu on the Dashboards tab. Choose the report you wish to utilize as a data source, then modify the layout to suit your needs.
  1. Get in touch with the Salesforce community. Many active and helpful Salesforce users are eager to share information and provide assistance. Join the Salesforce group to connect with other users, get help, and ask questions.

Apex Salesforce Tutorial


Here’s a more in-depth look at Apex, Salesforce’s computer language:

  1. Creating a class 

To create a class in Apex, use the “class” phrase followed by the class name. 

  1. Declaring Variables

Variables in Apex can be defined using a variety of data types, including integers, strings, and Booleans.

  1. Defining Methods 

Methods can be created within a class using the “public” or “private” keyword, the return type, and the method name. 

  1. Control Structures 

Apex Control System includes typical control structures such as if-else statements, loops, and switch statements. 

  1. Triggers  

Triggers are pieces of Apex code that run automatically when a specific Salesforce event occurs. Use the “trigger” phrase, the trigger name, and the object on which the trigger is set to create a trigger. 

  1. Visualforce 

Salesforce’s Visualforce Apex, a component-based system for creating customized user interfaces, may be used to create custom user interfaces. The “apex: page” element can be used to create a Visualforce page, and the “apex:outputText” tag can be used to add Apex code. 


Overall, Salesforce’s many customization options, large app ecosystem, artificial intelligence (AI) features, and strong community support help companies handle customer relationships, improve sales processes, and grow their businesses.

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